Privacy Policy of Lumina Spire Advisory
Lumina Spire Advisory ("we", "our site", or "us") is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, and share information when you visit or make use of our online platform.
1. Information We Collect
We collect different types of information for various purposes to provide and improve our services to you. The types of personal data we may collect include:
- Personal Identifiable Information: When you contact us through our website, subscribe to our newsletter, or request information about our strategic planning, operational efficiency, change management, market entry strategies, financial performance optimisation, organisational development, or digital transformation roadmap services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Company name
- Any other information you choose to provide in your communications with us.
- Usage Data: We may also collect information that your browser sends whenever you visit our online platform or when you access the service by or through a mobile device. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Lumina Spire Advisory uses the collected data for various purposes, including:
- To provide and maintain our consulting services;
- To notify you about changes to our services;
- To allow you to participate in interactive features of our service when you choose to do so;
- To provide customer support;
- To gather analysis or valuable information so that we can improve our services;
- To monitor the usage of our service;
- To detect, prevent and address technical issues;
- To send you newsletters, marketing or promotional materials and other information that may be of interest to you, based on your consent preferences.
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), Lumina Spire Advisory's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:
- The necessity to perform a contract with you;
- Your explicit consent;
- Compliance with a legal obligation;
- Our legitimate interests, provided these do not override your rights and freedoms.
4. Disclosure of Data
We may share your information with:
- Service Providers: We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Requirements: Lumina Spire Advisory may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation;
- Protect and defend the rights or property of Lumina Spire Advisory;
- Prevent or investigate possible wrongdoing in connection with the service;
- Protect the personal safety of users of the service or the public;
- Protect against legal liability.
5. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Lumina Spire Advisory aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
7. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Lumina Spire Advisory
2847 Bishopsgate, Floor 12,
London, Greater London, EC2M 4PL,
United Kingdom